Support
Most answers are in the docs. If yours isn't, write to us and a person will answer.
Start here
- Quick start: install the App and add your first computer.
- Install the daemon on macOS or Linux, for notifications and code setup.
- Agent notifications: turn them on and test them.
- Troubleshooting: connection, key and notification problems.
Write to us
Email hello@pocketty.app. Tell us your iPhone or iPad model, the iOS version and what you tried. If the daemon is involved, include the output of pocketty status.
Please don't send private keys or terminal output that has secrets in it. We never need them.
Refunds
Apple handles payments and refunds. Ask at reportaproblem.apple.com.